We collect information to deliver the products and services you request, to help improve your shopping experience, and to support our business functions. We collect information from you in a variety of ways when you interact with our stores, websites, and mobile services.
We may collect the following categories of personal information. Not all categories may be collected about every individual:
We collect information from you in a variety of ways. It may be:
Information Provided Directly by You or a Member of Your Household: SkyMarket collects personal information about you when you interact with our Sites, including when you create an account, join our mailing list, make a purchase, or engage in an online chat with our customer service representatives.
If you make a purchase through our Sites, our third-party payment processor service providers may also collect billing information, such as your first and last name, email address, phone number, credit card or debit card number, and billing and shipping addresses. If you make a purchase over the phone, we will collect this personal information and share it with our third-party payment processor
Information We Collect from a Device Associated with You or Your Household: We may automatically collect personal information from your use of our mobile app and devices that you use to interact with our app and Sites, as well as from your interaction with emails that we send to you. The personal information we automatically collect may include your geolocation and other data, including your IP address, browser type, device type, the webpage you visited before coming to our Site, pages you visited on our Sites, time spent on those pages, information you searched for on the Sites, when and for how long you visited the Sites, and similar information, which we collect through cookies, beacons, and other technologies. The information we automatically collect will be associated with any personal information that you have provided to us.
We may use this information to provide you location-based advertisements and social media posts. We may also use this personal information for analytics purposes. You may be able to discontinue our collection of geolocation information by our app by changing the app's settings or the location settings on your mobile device.
Information We Collect Through In-Store Technology: We may collect your personal information from technology we use in our stores, such as our facility cameras. We operate cameras in store for security and operational purposes, for example, to help us improve the design of our stores to better serve our customers.
Information We Collect from Another Company within Our Family of Companies: We may collect your personal information from another organization within our corporate family of companies.
Information We Receive From External Third-Party Sources: We receive personal information about you from other sources to help us correct or supplement our records, improve the quality or personalization of our service to you, prevent or detect fraud, and for other business purposes.
We use your personal information to provide you products and services, such as to fulfill your requests for products or to help us personalize our services and marketing to you. We also use your personal information to support our business functions, such as fraud prevention, marketing, and legal functions. Some examples include:
If you decide at any time that you no longer wish to receive marketing and promotional materials from us, please follow the unsubscribe instructions provided in any of the communications you receive from us. You may also contact us email@example.com and explain your request.
We are careful to share your personal information in ways that respect your privacy and only as described in this Policy. We view you as a valued customer, not a product, and we do not sell or rent your personal information to others for money.
We may share your personal information with other brands and businesses within the SkyMarket corporate family. When we do, the information will be used in ways that are consistent with this Policy.
All of the categories of personal information that we collect have been shared with other companies, including those within our corporate family, for a business purpose. We also may share your personal information with service providers who perform services and functions on our behalf to support our interactions with you including, for example, providing our products and services, providing site operations and maintenance services, providing database management, processing your purchases, administering surveys or contests, or communicating with you.
We may share your personal information with other third parties, including law enforcement authorities, when we determine that doing so is appropriate to:
Aggregated, Non-Identifying Information: SkyMarket may share aggregated information that is not individually identifiable (or personal information) with third parties for industry analysis, demographic analysis, and targeted ad delivery.
Finally, we may provide your personal information to third parties for these third parties' own marketing and other business purposes. You may opt out of our continuing to share your information for these purposes by contacting us at firstname.lastname@example.org.
We may share your personal information with certain categories of third parties, as described below.
Those we are legally required to share with
Service providers that receive data in order to provide services to us (e.g. technology providers, cloud storage providers, etc.)
We also may use "pixel tags," "web beacons," and other technologies on our Sites to collect usage, demographic, and geographic location data, which allow us to count users who have visited certain pages of the Sites, to deliver branded services, and to help determine the effectiveness of promotional or advertising campaigns.
You can request that we review, modify, and delete your personal account information by contacting us at email@example.com. If you request that we delete your personal information, your account may become deactivated. If you would like us to modify or delete your account information, please contact us at firstname.lastname@example.org with a request that we delete your personal information from our database. We will use commercially reasonable efforts to honor your request. We may retain an archived copy of your records as required by law or for legitimate business purposes.
If you are a California resident, please refer to the “California Privacy Rights” section for additional information on your rights under the California Consumer Privacy Act.
SkyMarket has implemented an information security program that includes administrative, technical and physical controls reasonably designed to safeguard your personal information.
We reserve the right to disclose, sell, or transfer all information related to the Sites, including personal information:
Our Sites are general audience sites not directed at children under the age of 13. If we obtain actual knowledge that any information we collect has been provided by a child under the age of 13, we will promptly delete that information.
If you are a California resident, you can make certain requests regarding your personal information. We will fulfill each of these requests per the requirements of California law.
More information on each of these requests is below.
We will not discriminate against you for exercising your rights. This generally means we will not deny you goods or services, charge different prices or rates, provide a different level of service or quality of goods, or suggest that you might receive a different price or level of quality for goods. Please know, if you ask us to delete or stop selling your data, it may impact your experience with us, and you may not be able to participate in certain programs or membership services which require usage of your personal information to function.
To exercise the California privacy rights for requesting or deleting your personal information, please call 843.823.2388.
To exercise your right to opt out of the sale of personal information, click “Do Not Sell My Personal Information” at the bottom of this page to submit your request.
Verifying Your Identity for Requests to Access or Delete Personal Information: We take the privacy of your personal information seriously and want to ensure that we provide only you or your authorized agent with your personal information. The CCPA also requires that we verify the identity of each person who makes a request to know what personal information we have about you or to delete the personal information we have about you.
What personal information do I provide to verify my identity?
To verify your identity, we ask you to provide your:
How do you verify my identity? We may verify your identity in a few different ways. We’ve partnered with a third party identification service to help us verify your identity and prevent fraudulent requests. When you make your request, you will be asked to answer a few questions about yourself to help us validate your identity. If you have an online account, we may ask you to log into your account and complete a one-time passcode validation.
In some instances, we may ask you to provide other documentation to verify your identity. If this happens, we will reach out to you directly with this request.
What if you can’t verify my identity? If we can’t verify your identity, we will not be able to process your request to know what personal information we have about you or to delete the personal information we have about you. If we are unable to verify your identity with a high degree of certainty, we will only be able to provide a report with category-level information and we may not be able to delete some of your information.
How to Submit a Request Using an Authorized Agent: An authorized agent is a person or business who has authorization to request to know what personal information we have about you, to delete the personal information we have about you, or to opt out of the sale of personal information on behalf of a California resident. Authorized agents use the same links described above to submit requests. If you are submitting a request on behalf of another person, we require a valid power of attorney or other documentation demonstrating your authority to submit this request. This can be a letter or other documentation signed by the California resident authorizing you to submit this request. You can download a sample letter from the request form.
How do I send you my documentation? If you submit a request on our website, you will be asked to upload this documentation when you submit your request. If you submit your request over the phone, you will be asked to email your forms to email@example.com. Please note, you will have 10 business days to provide all required documentation.
If you are a California resident, California law permits you to request information regarding the disclosure of your personal information by SkyMarket to third parties for the third parties' direct marketing purposes within the immediately preceding calendar year. SkyMarket will provide you with a list of the categories of personal information disclosed and a list of the names and addresses of the third parties. To make such a request, please write us at:
3202 Pine Trail Lane
Summerville, SC 29486
3202 Pine Trail Lane
Summerville, SC 29486